1. Cancellation Policy
Mulberry Maids LLC will access a $100.00 cancellation fee for bookings cancelled within 72 hours. Please be sure to provide home access instructions when you complete your booking to prevent any lock-outs from occurring if you are not home. We reserve the right to charge our cancellation fee for lock-outs. A cancellation fee will also be charged if there is no running water and/or electricity available at the time of the cleaning. For any booking made for the same day or the next day, a $100.00 cancellation fee will be charged if it is cancelled or the home is in a state unfit to be cleaned. For any home unfit to be clean due to excess clutter, dirt, grime, mold, feces, etc., a $100.00 cancellation fee will be charged.
2. Direct Hire of Our Cleaning Professionals
Mulberry Maids LLC invests heavily, both in time and money, to find quality cleaners for you. Hiring current, Ex-worker(s) and/or accepting side propositions makes you liable for an employment referral fee of $500.00 if you directly employ (legally or cash basis) anyone currently or formerly employed by us within a 2 year period prior to such employment.
By using our service, you agree to notify us of any attempts to solicit or accept illegal business, otherwise; Attorney, Legal and miscellaneous expenses incurred to investigate and/or collect this fee will be added if this employment is discovered. Exchanging contact info is considered part of this breach.
Unless complying with all laws; direct, unreported or inappropriate employment practices are illegal. You acknowledge being informed that Mulberry Maids LLC is obligated to report illegal hiring activities. In fact, anyone may report this to the proper Government and Judicial authorities. Implication, complicity or withholding knowledge of illegal activity is not only prosecutable by Mulberry Maids LLC, but also by United States Federal and Local Laws.
3. Price and Time Adjustments
If the pricing calculator underestimates the price of your cleaning due to the condition of your home (excess clutter, trash, grime, etc.) or incorrect information entered, Mulberry Maids LLC reserves the right to either adjust the price or refuse the service (at the standard cancellation fee plus an on site hourly charge for the cleaners time). You will be notified by our cleaning professionals or by our management if this is the case. For price and time adjustments, you will have the option to either have them prioritize specific areas for cleaning (for the same overall price), or you can extend the cleaning at our current hourly rate. For any home unfit to be clean due to excess clutter, dirt, grime, mold, feces, etc., a $100.00 cancellation fee will be charged.
4. Terms
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
5. Use License
- Permission is granted to temporarily download one copy of the materials (information or software) on Mulberry Maids’ web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Mulberry Maids’ web site;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Mulberry Maids at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
6. Disclaimer
The materials on Mulberry Maids’ web site are provided “as is”. Mulberry Maids makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Mulberry Maids does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
7. Limitations
In no event shall Mulberry Maids or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Mulberry Maids Internet site, even if Mulberry Maids or a Mulberry Maids authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
8. Revisions and Errata
The materials appearing on Mulberry Maids’ web site could include technical, typographical, or photographic errors. Mulberry Maids does not warrant that any of the materials on its web site are accurate, complete, or current. Mulberry Maids may make changes to the materials contained on its web site at any time without notice. Mulberry Maids does not, however, make any commitment to update the materials.
9. Links
Mulberry Maids has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Mulberry Maids of the site. Use of any such linked web site is at the user’s own risk.
10. Site Terms of Use Modifications
Mulberry Maids may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
11. Governing Law
Any claim relating to Mulberry Maids’ website shall be governed by the laws of the State of Colorado without regard to its conflict of law provisions.
General Terms and Conditions applicable to the use of a website.